Effective teams

Leadership and Soft Skills for Students by Cary J. Green, PhD

An effective team engages all members, and an effective leader gets team members working together.

 

Manage your reputation

Leadership and Soft Skills for Students by Cary J. Green, PhD

Manage your reputation by honoring commitments. You want to have the reputation that people know they can count on you and that you are ethical. Let your word be “gospel;” if you say you will do something, do it. If you find that you cannot fulfill a commitment, be sure to inform the person who is counting on you.

 

Navigating difficult conversations VIII

Leadership and Soft Skills for Students by Cary J. Green, PhD

When you find yourself in a conflict and are trying to “win,” be sure you understand what it means to win. If you win an argument with a friend but damage or destroy your relationship, you have lost something far more important.

 

Navigating difficult conversations VII

Leadership and Soft Skills for Students by Cary J. Green, PhD

Issues addressed in difficult conversations are not always resolved. However, you must reach an agreeable outcome, even if you simply agree to disagree. This outcome provides needed closure, and should diminish the likelihood of the situation getting worse.

 

Navigating difficult conversations V

Leadership and Soft Skills for Students by Cary J. Green, PhD

When you’re involved in a difficult conversation, focus on the current conflict. Don’t drag in old biases and hurts; inclusion of past negativity often makes things worse.